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Payroll Girl SAF
Level 1

New Direct Deposit timing changed by QBO

So, now that QBO has decided to hold my company's direct deposits until the actual payday, I have a couple of employees who were enjoying getting their pay a day earlier due to their bank allowing it to deposit a day prior.  My company was fine with that.  How do I go back to the way my funds were deposited before this change??  Not everyone wants this change and I think I should be able to opt out.  Is there a way to opt out?

1 Comment 1
Alessandra_B
QuickBooks Team

New Direct Deposit timing changed by QBO

Hi @Payroll Girl SAF,

 

The funding time in QuickBooks depends on when you process your payroll. Let me add some details about this.

 

When paying your employees through direct deposit, you need to keep in mind that there's a two day lead time. Thus, you'll need to process your payroll 2 days before the actual pay date.

 

Also, some deposits are done within 24 hours. So, you need to run payroll before 5 PM PT. This way, your employees will receive their pay on your set pay date.

 

If you have other questions about your direct deposit funding time, I suggest contacting our QuickBooks Online Support team. This way, they can pull up and verify your account in a secure environment. And they can also check your direct deposit funding time.

 

Here's how you can contact them:

  1. Log in to your QuickBooks account.
  2. Click on Help.
  3. Select Contact Us.

You may read this article for further guidance: Direct Deposit for Online Payroll.

 

Always know that the Community is open if you have other questions.

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