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Experienced Member

NYS-45 not filling out Part C

Working on church NYS-45 for 1st quarter 2019 and nothing is being put in Part C.  As church we have many exempt employees from paying NYS Unemployment - but with NY State's new requirements -  ALL employees have to be listed.  We have 8 employees so it should automatically create NYS-45-ATT which it is not creating either.   Gave up after an hour with support yesterday as agent was more worried about why Box 1 was red - (the reason it was red was because there was nothing in Part C and Part C total is supposed to match Box 1!!)


I do payroll for two churches and the first church the program worked fine for - (but I only had 4 employees).


Any suggestions?


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1 Comment
QuickBooks Team

Re: NYS-45 not filling out Part C

Hello there, @jimrandall,


The New York NYS-45 form in quarter 1 2019 not listing all employees is a known issue that arose today. Our Product Team is currently working to fix this for you.


While waiting for a fix, I recommend contacting our QuickBooks Desktop Payroll Team so they can add your account to the investigation. This way, you'll be able to receive an update via email once the issue is resolved.


Thanks for your patience and understanding. Let me know if there's anything I can help you with filing your returns. I'm always around whenever you need help.