cancel
Showing results for 
Search instead for 
Did you mean: 
daisyMath
Level 2

Old QBPro desktop after discontinue

We use QBPro desktop 2018 (will discontinue 5/31/21) with Enhanced payroll on old Windows system. I am only employee left & cannot afford to upgrade Windows & QBPro now. After 5/31/2021, will we lose all prior payroll data? Can I still manually create paychecks? Will I need to re-input all payroll setup? Thank you for any advice/

9 Comments 9
DivinaMercy_N
Moderator

Old QBPro desktop after discontinue

Look no further, @daisyMath.

 

When the discontinuation occurs, your prior payroll data will be stored and opened and Payroll services will work as normal as long as your payroll subscription is active. Just make sure you don’t uninstall QuickBooks Desktop 2018 as you may experience issues finding an activation code.

 

Check this article for more info: QuickBooks Desktop service discontinuation policy and upgrade information.

 

Also, it's recommended to always create a backup copy of your company file to ensure you have an original copy that you can restore at any time in case of data loss or damage.

 

QuickBooks also has several Excel-based payroll reports you can generate to view your business and employee information. To get started, head to the Excel-based payroll reports page at this link.

 

Feel free to post here again if you have further questions about the discontinuation policy of QuickBooks Desktop 2018. I'm always here to help. Have a good one. 

daisyMath
Level 2

Old QBPro desktop after discontinue

Hi DivinaMercy,

 

Thank you for reply but I don't understand your reply.  The Qb policy stated clearly all add-on services will discontinued, and I also received email telling me that my enhanced payroll services will discontinue on 5/31/2021 & I will not be able to use the service anymore. So what did you mean by "payroll data will be stored and opened and Payroll services will work as normal as long as your payroll subscription is active"? Thank you.

MaryLandT
Moderator

Old QBPro desktop after discontinue

I can clear things out for you, daisyMath.

 

Your QuickBooks Desktop 218 will continue to work. However, paying employees using Direct Deposit and accessing other online services will be discontinued after May 31, 2021.

 

That being said, all previous payroll data will remain in your program. When it's time to pay employees, you need to create manual paychecks in QuickBooks. 

 

Here's what you need to know more about this: QuickBooks Desktop service discontinuation policy and upgrade information.

 

Just make sure to always backup your company file since you'll no longer receive security updates starting June 1, 2021. 

 

Don't hesitate to post again if you have follow-up questions about this by commenting below. I'll be right here to provide the information you need.

liz1989
Level 1

Old QBPro desktop after discontinue

can someone please advise me on this

so quickbooks is being discontinued snd i use it to run a few small businesses, someone told me i can still use software but no longet send the vat returns so i can get a different way to do that but at least i can keep keying data then today im told no once subscription ends so if i stop paying the 31.20 a month then i can no longet open program at all ?

please help 

JamaicaA
QuickBooks Team

Old QBPro desktop after discontinue

Welcome to the Community page, @liz1989. I'll shed light on the details regarding QuickBooks Desktop's discontinuation.

 

To clarify, are you using QuickBooks Desktop UK? If so, what year version is it? This will help me know which service and when your subscription will be affected by the discontinuation.

 

If you’re using QuickBooks Desktop for Windows 2019, the discontinuation was scheduled last May 31, 2022. This includes all versions of QuickBooks Desktop Pro, Premier, and Enterprise Solutions v19. This means you will no longer have access to add-on services including the submittion of vat returns.

 

If you’re not using any of the add-on services, the program will continue to function regularly. However, you’re unable to sign up for live technical support or any of the other Intuit services that work with QuickBooks Desktop. You won’t also receive security fixes or updates.

 

If you’re using QuickBooks Desktop 2021, it’s the final version that will be maintained until January 31, 2023. You’ll be fully supported until then. After this date, you’ll lose access to support, installation, and activation services to QuickBooks Desktop.

 

For customers in the United Kingdom and Ireland, the whole package will be removed. We’re also unable to launch a 2022 edition of QuickBooks Desktop.

 

More information about the service discontinuation can be found from these resources: 

 

 

Here’s an article you can read through for your upgrade options: QuickBooks Desktop discontinuation support hub.

 

If you have any other concerns regarding QuickBooks Online or the Desktop version, I'll gladly hear you out.

Fiat Lux - ASIA
Level 15

Old QBPro desktop after discontinue

@liz1989 

Are you using QB Desktop UK version? You may have 2 options before January 2023:

1. If you are using QB Desktop 2020 or earlier, you can purchase a one-time license for QB Desktop 2020 UK. You can continue to use this version to manage clients who do not need to comply with MTD regulations.

 

2. If your client is required to comply with MTD regulations, you have no choice but to convert the data to QB Online UK version or another brand. You can purchase a third party conversion service if needed.

 

liz1989
Level 1

Old QBPro desktop after discontinue

hi thanks for the reply, its desktop pro 2021 version

liz1989
Level 1

Old QBPro desktop after discontinue

thanks for reply but its 2021 version so i think it will be unusable, im not worried about support or using other software for the vat returns 

Fiat Lux - ASIA
Level 15

Old QBPro desktop after discontinue

@liz1989 

If your client is using QB Desktop 2021 UK version and does not comply with MTD regulations, consider converting their data to QB Desktop US or CA version. You can purchase a third-party conversion service and a one-time license for QB Desktop 2021 US or CA version if needed.

Need to get in touch?

Contact us