On payroll page I see todo "Tell us once you've paid these taxes" with a Review button however the Review button just refreshes the page and doesn't do anything.

Thanks for reaching out here in the Community, @ahmad10. I'll share some insights and make sure you're able to fix the error about payroll taxes.

I understand how time consuming it is when something isn’t working the way you need it. To see if this is a cache issue, let’s access your QuickBooks Online (QBO) account in a private or incognito window.

The browser uses cache data to swiftly load web pages faster. This can cause unusual behavior that affects the performance of your account. Using an incognito window helps us identify the issue as this doesn't save any cache data.

Here are the keyboard shortcuts:

• Press keys: Ctrl + Shift + N (Google Chrome browser)
• Press keys: Ctrl + Shift + P (Mozilla Firefox & Microsoft Edge browser)
• Press keys: Command + Shift + N (Safari browser) 

After that, go back to the To do List and see if the Review button works. If it did, I’d recommend clearing your regular browser's cache to refresh the system. You can also use other supported browsers so we can check if this is a browser-integrated issue. 

For the new payroll interface, refer to these guides to get used to the new payroll domain and learn more about tax payments: 

• Get Started with QuickBooks Online Payroll after you’ve Moved from Intuit Online Payroll
• Understanding taxes you already paid when you set up QuickBooks Online Payroll

To get started with QBOP, you can use our online resources. It covers topics like account management, payroll processing, paying taxes, filing forms, and so on.

Let me know how it goes or if you have any other payroll-related concerns by leaving a comment below. I'm only a post away should you have any follow-up questions. Have a wonderful rest of the day.

So I tried Chrome incognito window, then I tried clearing the cache + incognito and no luck.

Then I switched to Safari and no luck.

Still getting the same todo list repeat after I click on Review.

Hi there, ahmad10.
 

Thank you for updating and sharing some information with screenshots.

Since you're getting the same error using different browsers, I encourage reaching out to our Support team. This way, a representative can review and investigate this further.

1. Go to Help (?).
2. Select Contact Us.
3. Enter your concern, then select Let's talk.

Also, you can utilize this article to help you process payroll, manage employees, pay taxes, and file tax forms using QBOP: Commonly used article to get started with Payroll.

Let me know how it goes. Don't hesitate to let us know if you have other concerns. You're always welcome to post in the Community.