I can help you get this fixed, erica14.
If you haven't filed the forms reporting to this incorrect SSN, we can update it from your employee's profile. I'm here to guide you how:
- Go to the Payroll menu and select Employees.
- Choose the employee's name.
- Select Edit employee.
- In section 1, select the edit (pencil) icon to update W-4 information.
- Delete the displayed digits.
-
Retype the entire number.
If you already filed any forms reporting to an employee's incorrect SSN, you must amend these forms using the correct SSN.
For more information, please check it here.
Feel free to tag me in a comment if you have any additional questions on this. I'll be right here to keep helping.