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One of our employees did not receive her payroll deposit today, can you please check what is going on?

 
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QuickBooks Team

Re: One of our employees did not receive her payroll deposit today, can you please check what is ...

Hi there, jhegedus.

 

Thank you for posting here in the QuickBooks Community.

 

Let's check to see if the paycheck was successfully submitted as Direct Deposit.

 

 Here's how:

 

1. On the left panel, select Workers.
2. From the right corner, click the Paycheck list.
3. Under the Pay Method column, you can see what method did you created.

 

If not, I suggest creating a manual check for your employee on the next payroll. If you already created the paycheck as Direct Deposit and the employee still did not receive the money in two business days, I suggest calling call our Customer Support Team.

 

Here's how :

 

1. Open your QuickBooks Account.
2. At the top right, click the Help mark icon.
3. Click Contact Us.
4. Enter your question in What can we help you with? page.
5. Click Lets Talk.
6. You'll be routed into the Choose a way to connect with us page.
7. Select how you want to contact them and fill in the information.


Please refer to this article to help you know how much you have to pay and helps you generate your payroll tax forms: Payroll taxes and forms.


Please know that you're always welcome to post again if you have any other concerns. We’re always here to help. Have a wonderful day!​

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