We appreciate your efforts in finding ways to continue with your payroll obligations, Lengfelder42pinney. Allow me to assist you in setting up your payroll to manage it seamlessly.
Before we proceed, please know that migrating data directly from a standalone QuickBooks Payroll account to QuickBooks Online Payroll is currently unavailable. However, we can manually export the data to your new payroll system.
Since you've mentioned that you've run your first payroll under a new sub-account, the delay is likely due to one of the following reasons:
- An employee's bank account information was entered incorrectly.
- There's an issue with the financial institution.
- The pay date falls on a weekend or holiday.
- The direct deposit was submitted after the 5:00 PM Pacific Standard Time cutoff.
It's also important to identify your direct deposit funding timeframe, which determines how many days in advance of the paycheck's date you must send the payroll to Intuit for processing.
Here are the possible funding times:
- Same-day: Workers are paid the same day you send payroll to Intuit. This is available with a Premium or Elite subscription.
- Next business day: Workers are paid the next business day after you send payroll to Intuit.
- 2-day: Workers are paid two business days after sending your payroll to Intuit.
- 5-day: Workers are paid five business days after sending your payroll to Intuit.
Knowing your funding timeframe will help you understand how long it will take for your employees to receive their funds.
Please let us know if there's anything else we can assist you with. We're here to help.