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Brian Caldwell
Level 1

Online payroll is setup and I forgot to add an employee that quit

I'm using Quickbooks Online Payroll since June 2020.  Before I was using the desktop version.  I had an employee quit in March 2020.  I forgot to add this employee during the initial setup.  I just now realized this doing my end of year checklist.  How can I add this former employee and the payroll information?   

Solved
Best answer January 11, 2021

Best Answers
Catherine_B
QuickBooks Team

Online payroll is setup and I forgot to add an employee that quit

Hello there, Brian Scott.

 

You can normally set up the employee. Let me show you how: 

 

  1. Go to the Payroll or Workers menu.
  2. Select Employees.
  3. At the upper-right corner, click Add an employee
  4. Enter the employee's personal information. 
  5. Click Done to save. 

For the prior payroll ran for this employee, I'd suggest reaching out to our Phone Support Team. This is to avoid adjustments on your taxes. Here's how:

 

  1. Go to Help (?) and click Contact Us.
  2. Enter your concern something about prior payroll, then select Let's talk.
  3. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

You can check out this article for more details on getting started with payroll.

 

If you have other questions, you can always post them here. Take care and have a great day!

View solution in original post

2 Comments 2
Catherine_B
QuickBooks Team

Online payroll is setup and I forgot to add an employee that quit

Hello there, Brian Scott.

 

You can normally set up the employee. Let me show you how: 

 

  1. Go to the Payroll or Workers menu.
  2. Select Employees.
  3. At the upper-right corner, click Add an employee
  4. Enter the employee's personal information. 
  5. Click Done to save. 

For the prior payroll ran for this employee, I'd suggest reaching out to our Phone Support Team. This is to avoid adjustments on your taxes. Here's how:

 

  1. Go to Help (?) and click Contact Us.
  2. Enter your concern something about prior payroll, then select Let's talk.
  3. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

You can check out this article for more details on getting started with payroll.

 

If you have other questions, you can always post them here. Take care and have a great day!

View solution in original post

Brian Caldwell
Level 1

Online payroll is setup and I forgot to add an employee that quit

Thank you for the advice.  The Quickbooks team is working on getting done.

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