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I have figured this out, for anyone having this issue.
Within the "Taxes" tab, there is an options to "Enter Prior Tax History".
If your tax payment isn't registering and you're still getting a reminder you can enter it in here for the relevant period and the reminder will disappear.
E-Paying is not filing the form. If you only paid, then you didn't file, which is a different process.
Thanks for trying to solve this however the issue isn't with filing the form. It's the payment reminder that is the problem. We're still getting the payment reminder despite making payment. Hoping to find out how to manually close the Federal 940 reminder. When I try to open it it's just telling us we need to e-pay again. Very strange, must be a glitch with Quickbooks.
I have figured this out, for anyone having this issue.
Within the "Taxes" tab, there is an options to "Enter Prior Tax History".
If your tax payment isn't registering and you're still getting a reminder you can enter it in here for the relevant period and the reminder will disappear.
I completed our 2018 Federal 940 Unemployment return and payment on 01/17/19. I received confirmation from the IRS within a few days that they accepted my return and payment. When the "overdue" notice continued to display on my QBO homepage, I chatted with customer service. I was told that this was a glitch and their engineering department was working on it. Thank you to the users above who suggested entering a prior tax payment. Since I'm confident the return and payment were accepted by the IRS, I just did this step and the erroneous "overdue" notice is now gone.
Hello there, @dirtzero.
Thank you for the update. We appreciate the time you've spent just to verify your concern with our Customer Care Team.
Yes, the information they've given you is correct. There's an open investigation about the 940 payroll liability showing as overdue and our engineers are working to get a permanent fix for this issue.
I'm glad the workaround provided by @caitlin2 help you remove the overdue liability. Rest assured, we'll keep you posted once an update is received.
Please let me know if you need additional assistance working in QuickBooks, I'll be here to help you out. Thanks for dropping by and take care!