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Join nowMy employee electronically deposited a handwritten paycheck and it accepted it as a different amount than written--90 cents difference. QB doesn't allow me to edit the check amount because taxes have already been deducted. Also, that was the employee's last paycheck--they no longer work for us. So I am unable to match the transaction. Any idea how to rectify this?
Thanks for becoming part of the Community, mikep76.
Since this paycheck can no longer be edited, I'd recommend working with an accounting professional to determine how the discrepancy can properly be recorded in your books. If you're in need of one, there's an awesome tool on our website called Find an Accountant. All ProAdvisors listed there are QuickBooks-certified and able to provide helpful insights for driving your business's success.
Here's how it works:
Once you've found an accountant, they can be contacted through their Send a message form:
I've additionally included a detailed resource about categorizing and matching transactions that may come in handy moving forward: Categorize & match online bank transactions
Please let me know if there's any questions. I'll be here to help. Have a lovely day!
@mikep76 I hope you found the solution. Could you please share your experience? Unfortunately, I have similar issue... Thanks!
Unfortunately, I did not find a solution.
Let's make sure you'll be able to correct the paycheck, mikep76.
QuickBooks Online (QBO) allows you to void a paycheck if you're unable to adjust the incorrect amount. Voiding it changes your paycheck records and updates the paycheck dollar amount to zero. To do this, follow the steps below:
However, if you're still unable to void the paycheck, I recommend contacting our payroll support team so you can request a paycheck correction. They have the tools to pull up your account in a secure environment.
Additionally, you'll want to view some of your business and payroll information, I've added this article for your reference: Run Payroll Reports.
Please touch base with us if there's any help you need about paychecks. We're here to further assist you.
I am using QB desktop and I have a payroll check that was cashed by the bank for $.10 more than the amount written. It is barely 90 days old, but the taxes have been reported and paid. I'm in bank feeds and it will not allow me to match this transaction to the paycheck and it will not allow me to RESOLVE the $.10 difference because it is a payroll check.
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