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BethM2
Level 1

paying payroll liabilities to the same vendor

Last week, before the latest update, I was able to do the following and pay 2 liabilities to the same vendor on the same liability check

  •  
  • Go to the Employees menu, then select Payroll Center.
  • Select the Pay Liabilities tab.
  • In the Pay Taxes & Other Liabilities section, mark the liabilities you want to pay, then select View/Pay. (Note: If you select multiple payroll items, the items paid to the same agency are combined into one liability check. Items paid to separate agencies produce multiple liability checks. Make sure the check amount and item list under Payroll Liabilities are accurate.)

On 1/1/2020 while paying the same 2 liabilities to the same vendor, quickbooks wants to write 2 checks.  I have checked the payroll item list and both liabilities are being paid to the same vendor.  If I create a custom payment, on the pay liabilities tab, both liabilities are on one check.  What is the difference and what do I need to do to get my procedure back to how I use to do it?

 

Thanks

 

 

Beth

 

Solved
Best answer May 21, 2020

Best Answers
JamesDuanT
Moderator

paying payroll liabilities to the same vendor

It is how QuickBooks Desktop works, Beth.

 

When paying the liabilities in the Pay Taxes & Other Liabilities tab or section, QuickBooks will create two separate checks if the periods are different. You can refer to the screenshot below.

 

When paying the liabilities through Create Custom Payments, you can set your own date range that you want to pay. Hence, it allows you to pay in a single check.

 

You can also view this article to know more about how paying the liabilities works: Set Up And Pay Scheduled Or Custom (Unscheduled) Liabilities.

 

The next time you pay your liabilities, make sure they are on the same period so QuickBooks will only create a single check.

 

Let us know if you noticed something that is unusual from your daily routines. Have a great day!

View solution in original post

Jovychris_A
QuickBooks Team

paying payroll liabilities to the same vendor

Thanks for dropping by this thread, @brogoitti.

 

Indeed, you'll get a check for each item when you created it on a different period. 401K deductions are different since you don't actually take a tax deduction on your income tax return for your 401K plan.

 

You can follow the suggestion provided by my colleague, JamesDuanT to create a custom payment for the liability where you can combine both liabilities and pay it on a single check.

 

Let me show you how:

  1. Under Other Activities, select Create Custom Payments.
  2. Select the date range for the payroll liabilities you want to pay.
  3. Click OK.
  4. Check the liabilities you want to pay on a single check.
  5. Click Create.

I'll add this article as your reference if you wanted to remove liability payments made in Write Checks instead of Pay Liabilities, and how to enter liability payments to match them: Correct liability payments made in Write Checks instead of Pay Liabilities.

 

Please feel free to leave a comment if you have further questions. I'll be around to help. Have a good one!

View solution in original post

15 Comments
JamesDuanT
Moderator

paying payroll liabilities to the same vendor

It is how QuickBooks Desktop works, Beth.

 

When paying the liabilities in the Pay Taxes & Other Liabilities tab or section, QuickBooks will create two separate checks if the periods are different. You can refer to the screenshot below.

 

When paying the liabilities through Create Custom Payments, you can set your own date range that you want to pay. Hence, it allows you to pay in a single check.

 

You can also view this article to know more about how paying the liabilities works: Set Up And Pay Scheduled Or Custom (Unscheduled) Liabilities.

 

The next time you pay your liabilities, make sure they are on the same period so QuickBooks will only create a single check.

 

Let us know if you noticed something that is unusual from your daily routines. Have a great day!

View solution in original post

paramount2
Level 1

paying payroll liabilities to the same vendor

I agree with beth, I too have just started seeing this issue. It used to be click all the liabilities ( for the same vender). and create one check. anybody else seeing this issue and how do we fix it.

brogoitti
Level 2

paying payroll liabilities to the same vendor

I have 2 liabilities, both to same vendor, both for Q2 2020 as the period shown.  When I check each liability to View/Pay, I get a check for each item.  This is happening with State tax liabilities all marked as due quarterly, but doesn't seem to be happening with things like 401k deductions.

Jovychris_A
QuickBooks Team

paying payroll liabilities to the same vendor

Thanks for dropping by this thread, @brogoitti.

 

Indeed, you'll get a check for each item when you created it on a different period. 401K deductions are different since you don't actually take a tax deduction on your income tax return for your 401K plan.

 

You can follow the suggestion provided by my colleague, JamesDuanT to create a custom payment for the liability where you can combine both liabilities and pay it on a single check.

 

Let me show you how:

  1. Under Other Activities, select Create Custom Payments.
  2. Select the date range for the payroll liabilities you want to pay.
  3. Click OK.
  4. Check the liabilities you want to pay on a single check.
  5. Click Create.

I'll add this article as your reference if you wanted to remove liability payments made in Write Checks instead of Pay Liabilities, and how to enter liability payments to match them: Correct liability payments made in Write Checks instead of Pay Liabilities.

 

Please feel free to leave a comment if you have further questions. I'll be around to help. Have a good one!

View solution in original post

LJP415
Level 2

paying payroll liabilities to the same vendor

So, basically, the only response is the work-around instead of addressing the actual question and explaining why the feature that has worked all along, suddenly stopped working.  Typical Intuit response.  We know how to Create Custom Payments.  We want to be able to check off the items on the PR Liabilities screen and pay them with one check.  Yes, they are all in the same payroll period.  Yes, they are all going to the same exact vendor name.  We are in your program every day.  We know how it works and we know when something just stops working the way it used to.  

oasysltdxc
Level 1

paying payroll liabilities to the same vendor

Totally agree - the answer wasn't given. Still broke.

vwertgen
Level 2

paying payroll liabilities to the same vendor

Did this ever get resolved?  I am working on the same issue with company paid and employee withheld health insurance.  She is suggesting a forcing workaround.  I have another file that works fine, so not understanding the nature of the buge.

 

vwertgen
Level 2

paying payroll liabilities to the same vendor

Frustrating.

 

brogoitti
Level 2

paying payroll liabilities to the same vendor

No real resolution - replies ignore the fact that historically we have been able to do what we are complaining that we can no longer do.  And for me, it is not in ALL of my clients - so I know it isn't just an update issue.

It's the little things, the extra steps that add up and suck time from your day :/

Sorry you are having this same problem - don't expect to get an resolution.

Adyn
Level 2

paying payroll liabilities to the same vendor

Same problem here- Always worked until I did a payroll update now it's creating 13 different checks and never did it before! I spent over 2 hours on the phone with support  an hour and a half just trying to make them understand what I was talking about and another half hour checking things that did not have anything to do with the issue. I even had them do a screen share so I could show them exactly what I was talking about.  Still no resolution, it was upgraded to have a supervisor call me back. 

Adyn
Level 2

paying payroll liabilities to the same vendor

One more thing - All of my 13 checks that QB's is trying to create are for the SAME period so that is not the problem as suggested above in the thread.

LJP415
Level 2

paying payroll liabilities to the same vendor

Not resolved.  Shouldn't be marked "Solved".  Works for one company and not another.  Some were fixed with the update to 2021 and others were not.  So frustrating.  It's the little things that are big things when you are in this program daily.  

Angelyn_T
QuickBooks Team

paying payroll liabilities to the same vendor

I can see your point, @LJP415.

 

A response will be marked as solved if a user had marked that response as it fixed his/her concern. Nevertheless, it won't close the thread. For now, I'm here to share some additional troubleshooting steps to isolate the issue/s you have with your company file.

 

To get started, I recommend running the verify and rebuild tool. It helps identifies the most commonly know data issues within a company file and resolves them.

 

To verify the data:

 

  1. Open your QuickBooks Desktop, then go to the File menu.
  2. Select Utilities from the File menu.

When there are errors, here how you can do the rebuild:

 

  1. Click on the File menu, then select Utilities.
  2. Choose Rebuild Data.

 

For more guides, I recommend checking out these links:

 

 

If you need additional help, you may connect with our Support Team. A live representative can review your transactions securely and make adjustments if necessary and investigate this behavior further.

 

Please keep in touch if you need more help with this. I'm determined to get this fixed for you. Have a great day!

Adyn
Level 2

paying payroll liabilities to the same vendor

This is what worked for me (no thanks to QB's help and a couple of support phone calls!)   I was paying for simple IRA's through my payroll liabilities and as mentioned before it was creating several checks even though they were for the same vendor. Although I never had to pay them through "create custom payments" I figured that I would give it a try and see if worked.  After following the steps above it created one check that I dated for the year 2021, but left  my 2020 liabilities show red in my pay liabilities window, so I deleted the check that I created through custom payment and started over. 

Here is what I learned,  you can not group liabilities spanning two different years together.  I checked off all of my simple IRA liabilities that were for 2020 pay periods and paid them in the pay liabilities as I always have and it created one combined check. Then I checked off the liabilities that were  in 2021 pay periods and paid them, it also created one combined check. So my problem was that I was trying to pay for 2 weeks together that were 2 different years (2020 & 2021). After separating those two, the pay liabilities were working as they always have.  That was painful! 

Adyn
Level 2

paying payroll liabilities to the same vendor

This is what worked for me (no thanks to QB's help and a couple of support phone calls!)   I was paying for simple IRA's through my payroll liabilities and as mentioned before it was creating several checks even though they were for the same vendor. Although I never had to pay them through "create custom payments" I figured that I would give it a try and see if worked.  After following the steps above it created one check that I dated for the year 2021, but left  my 2020 liabilities show red in my pay liabilities window, so I deleted the check that I created through custom payment and started over. 

Here is what I learned,  you can not group liabilities spanning two different years together.  I checked off all of my simple IRA liabilities that were for 2020 pay periods and paid them in the pay liabilities as I always have and it created one combined check. Then I checked off the liabilities that were  in 2021 pay periods and paid them, it also created one combined check. So my problem was that I was trying to pay for 2 weeks together that were 2 different years (2020 & 2021). After separating those two, the pay liabilities were working as they always have.  That was painful! 

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