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rhfii
Level 1

Payroll annual fee paid but the payroll program says it has to be updated. The system says it is current but it stopped processing payroll. I have payroll payment referen

Trying to run weekly payroll. The system will not calculate the deductions. Says it has to be updated. The payment was made on January 18th. I have the reference number. The system says it is paid but the payroll program will not work.
1 Comment 1
MarsStephanieL
QuickBooks Team

Payroll annual fee paid but the payroll program says it has to be updated. The system says it is current but it stopped processing payroll. I have payroll payment referen

I'm here to assist you to install the latest tax table before running payroll, rhfii.

 

This will help calculate and provide accurate calculations in QuickBooks. I'll show you how to update the tax table.

 

  1. From the Employees menu, choose Get Payroll Updates.
  2. Select the Download Entire Update radio button.
  3. Click on Download Latest Update.
  4. When the download is complete, click on OK.

You'll also want to ensure your QuickBooks is updated to the latest release.

 

Then, revert pending paychecks and enter hours for the taxes to calculate.

 

Also, I can see that this article can be handy for in the future if y our paychecks are calculating incorrectly: Payroll items on paycheck are not calculating or are calculating incorrectly.

 

Looking forward to answering more questions from you. If there's anything else I can do to help, please click the Reply button. I'd be glad to assist you further.

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