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Lynn Rose
Level 1

Payroll, Biweekly Schedule Salaried Employees, 27 periods in 2021

2021 payroll, biweekly, will have 27 pay periods instead of 26. 

53 Fridays in 2021.

 

Does the Payroll system automatically adjust the Salary payment for the 27th period?  That would reduce the employee's payroll that they are used to receiving each period, in order to cover the cost of the 27th period.

 

How do most companies handle the 27th pay period?

1) Reduce employee's pay each period, to cover the 27th period?

or

2) Cover the additional cost of the extra pay period, no reduction of pay for the employees' salaries?

16 Comments
JonpriL
Moderator

Payroll, Biweekly Schedule Salaried Employees, 27 periods in 2021

Hello @Lynn Rose,

 

Let me help share information about how QuickBooks handle your employees' paycheck with 27 pay periods.

 

To start with, QuickBooks will automatically adjust your employees' paycheck by dividing the total salary among the 27 pay periods for next year, rather than 26. As a result, they will receive a smaller amount of wages in each paycheck per pay period.

 

That being said, here's an article you can read to learn more about your employees' pay schedule: How to set up and assign pay schedules to pay your employees?

 

Additionally, I've also included this helpful reference for a compilation of articles you can use for the year-end preparations: How you can prepare for the 2020 tax season?

 

If there's anything else that I can help you with, please let me know by leaving any comments below. I'll be here to lend a hand.

Clerk Swenson
Level 1

Payroll, Biweekly Schedule Salaried Employees, 27 periods in 2021

We just entered our 1st payroll for 2021 and QB did not adjust the salaries to be divided by the 27 payrolls in 2021.  What do we do now?

Charies_M
Moderator

Payroll, Biweekly Schedule Salaried Employees, 27 periods in 2021

Let me route you to the right support that can help you with payroll adjustments, Clerk Swenson.

 

Payroll adjustments can best be handled by our QuickBooks Payroll Team to make sure everything is accurate.

 

Before I hand you over to them, I'm sharing our page about employees and payroll taxes in case you need some additional reference.

 

Here's how you can reach us:

 

  1. Go to the Help menu at the upper right.
  2. Select Contact Us.
  3. Enter your concern.
  4. Click Let’s talk.
  5. Choose Get a callback
  6. Type in your contact info.
  7. Select Confirm my call.

 

The availability of support depends on which type of subscription you're using. You can check out this article for our contact information. Click on the QuickBooks Online (QBO) drop-down to see the most updated support schedule: Support hours and types.

 

Keep me posted for additional questions or other concerns. I'd be more than happy to help. Wishing you the best of luck.

bg123
Level 1

Payroll, Biweekly Schedule Salaried Employees, 27 periods in 2021

Im having the same issues. QB does not adjust from 26 to 27 pay periods automatically

bg123
Level 1

Payroll, Biweekly Schedule Salaried Employees, 27 periods in 2021

We are having the same issues. It does not automatically adjust in QB.

 

Mark_R
QuickBooks Team

Payroll, Biweekly Schedule Salaried Employees, 27 periods in 2021

I want to make sure this is taken care of, @bg123.

 

As stated by my colleague Charies_M above, payroll adjustments can be performed through our support team. This way, we can assure the accuracy of your payroll taxes. 

 

To resolve your issue, I highly recommend contacting our Phone Support Team. One of our support agents will help adjust the pay periods so you can get back to working order. You can follow the detailed steps shared by my colleague above to reach our support team.

 

Just in case you want to pay and file your payroll taxes in the future, you can check out this article for more guidance: Pay and file payroll taxes online.

 

Please feel free to visit our Community forums again if you need any assistance processing payroll in QuickBooks. I'm always here to help. Have a wonderful day!

heatherwcc
Level 2

Payroll, Biweekly Schedule Salaried Employees, 27 periods in 2021

I'm having the same issue - QB isn't automatically making the adjustment to 1/27th for gross payroll for my salaried employees.

Charies_M
Moderator

Payroll, Biweekly Schedule Salaried Employees, 27 periods in 2021

I appreciate you hopping in this thread, heatherwcc.

 

Issues with payroll adjustment, our QuickBooks Payroll Team can handle it. I suggest calling them for further assistance. They can help make the necessary adjustments and corrections to ensure everything is accurate.

 

You can refer to the previous replies for the steps on how to reach us. To get the most updated support schedule, click on the QuickBooks Online (QBO): Support hours and types.

 

For queries about payroll, feel free to visit this link: Employees and payroll taxes 

 

Please know that the Community is always here if you have other questions. Just one post away. Have a great day!

Lynn Rose
Level 1

Payroll, Biweekly Schedule Salaried Employees, 27 periods in 2021

Year 2021 has 27 periods.  Our salaries are calculated using 26 periods.  Intuit said that an adjustment would be done automatically for the 27 periods.   The Salaries Did NOT automatically adjust.  i deleted the payroll transactions.  What now?  When does the system Adjust Automatically ??

Catherine_B
QuickBooks Team

Payroll, Biweekly Schedule Salaried Employees, 27 periods in 2021

Hello there, Lynn Rose.

 

We can further investigate why your payroll setup didn't automatically adjust. I'd suggest contacting us so we can look into the root cause of this issue. You can follow the steps provided by my colleagues on how to reach out to us. 

 

Keep me posted if you have other questions. The Community Team would be glad to help. Take care!

Lynn Rose
Level 1

Payroll, Biweekly Schedule Salaried Employees, 27 periods in 2021

HOW do I reach a representative by Phone ??  I really need help on this issue.

AlexV
QuickBooks Team

Payroll, Biweekly Schedule Salaried Employees, 27 periods in 2021

Hi Lynn Rose!

 

Let me show you how to contact our Payroll Experts. Please follow these steps:

 

The new "Help" menu interface: 

  1. Click the (?) Help icon and choose the Talk to a human option (then type it again when prompted).
  2. When asked by the bot, enter "Payroll Adjustment".
  3. Select I still need a human, then proceed with Contact us.
  4. Tap Let’s talk then choose to Get a call.

For the old "Help" menu:

  1. Click the Help icon, then the Contact Us button.
  2. Enter "Payroll Adjustment" in the What can we help you with box.
  3. Proceed with the Let's talk button.
  4. Select the Get a call button.

Please check this link for more details: 

Keep your posts coming if you have more questions. I'll be here!

heatherwcc
Level 2

Payroll, Biweekly Schedule Salaried Employees, 27 periods in 2021

Has anyone had any luck getting support to fix this issue? I chatted twice with support for a couple hours before the last payroll and was told they would fix it and they didn't. It's time to run payroll again and it is STILL NOT fixed. I've been on a call with support for an hour now, and getting absolutely no where!!! This is so aggravating - especially since the system should have automatically done this with out me having to spend hours trying to get it fixed!

heatherwcc
Level 2

Payroll, Biweekly Schedule Salaried Employees, 27 periods in 2021

Did you have any luck getting them to fix it? I'm still trying to get them to fix ours.

heatherwcc
Level 2

Payroll, Biweekly Schedule Salaried Employees, 27 periods in 2021

Did you have any luck getting QB support to fix this? We still haven't. We've reached out to support 3 times now with no luck! I'm waiting on a call from a supervisor now.

heatherwcc
Level 2

Payroll, Biweekly Schedule Salaried Employees, 27 periods in 2021

I've called support and still not been able to get this issue resolved.

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