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payroll direct deposit

the small debits to my bank have not gone through   I have verified bankaccount info and routing number...both are correct

1 Comment
QuickBooks Team

Re: payroll direct deposit

Thanks for joining the Community, @suew3. I'm here to help with your direct deposit. 

 

Just to clarify, are you referring to the test transaction when first connecting your bank for direct deposit? If so, this process can take a bit of time, such as up to three business days for QuickBooks Online Payroll and QuickBooks Full Service Payroll. I'm linking an article with additional information on this, including how to verify the transaction: Connect your bank to Online Payroll.

 

If it's been longer than three business days and you've not seen a transaction with your bank or an email confirming the debit, I'd recommend contacting Payroll Support. They can pull up your account in a secure environment and assist with connecting a bank account.

 

Please let me know if I can be of further assistance by commenting below. Have a good day.