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ssize
Level 1

Payroll enhanced license

How do I activate an Enhanced Payroll license I just bought for QB2017 Desktop?

4 Comments 4
lynda
Community Champion

Payroll enhanced license

Hello @ssize:

 

To activate QuickBooks Desktop Payroll:
  1. Start Payroll Setup Wizard. To set up your Payroll, open QuickBooks Desktop. Select Employees tab in the top toolbar. Scroll and select Payroll Setup in the dropdown menu to open the wizard.
  2. Follow the Payroll Setup Wizard.

lynda

Tracy Gu
Level 1

Payroll enhanced license

Hi, I was able to activate my payroll license on the computer in my office. When I tried to use the same license on the laptop at home, it didn't work. Can you instruct me how to use the same payroll license on my laptop? Thank you very much!

Maybelle_S
QuickBooks Team

Payroll enhanced license

Let's get your payroll subscription activated, @Tracy Gu.

 

There are a few possible reasons why we encounter errors reactivating your payroll. It could be damaged data, outdated product, incorrect service key. Before we do any troubleshooting steps, I'd recommend updating the following:

After that, we reenter your service key to reactivate your payroll feature in QuickBooks.

 

If the same thing happens, you can use these additional links on how to get the payroll working:

Let me know if you encounter any specific errors so we can provide further assistance. Have a great day!

Tracy Gu
Level 1

Payroll enhanced license

My problem has been resolved. Thank you so much!

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