Have a computer client that uses Quickbooks Pro 2017 in multi-user mode. A main copy of Quickbooks and the data file are kept on a separate machine acting as a server. One of the work stations has popped up with an interesting warning.
Its a two fold issue, when this user logs into Quickbooks, the first thing that pops up is
"The file you specified cannot be opened. Make sure that it is not currently being used by another program or a read only file/
The Windows error was 'The File exists.'"
Then when you click ok, it comes up with the following
"Seems like one or more payroll files were not copied to your system during the update. To avoid payroll run inaccuracies, it is important you resolve the issue and update payroll again before you proceed"
You can click ok a couple of times and you can get into Quickbooks and work in it. I do not believe this person even handles any payroll, but I would also think that anything payroll related would be on the "server" data computer and not on the individual workstation. Out of the 4 computers that access the Quickbooks file (no more than 3 users at a time), this is the only machine that this notice pop's up on.
I will try this, this afternoon when I get over there to work on it. Funny enough, everything has been working fine. We upgraded several computer back at Thanksgiving to Windows 10, including the "server" machine. This machine was upgrade the other day to Windows 10, so that is the only thing that has changed. But I think they had this problem show up a day or two before the upgrade. I will come back after I try this today and let you know. Thanks