client has a recent SSA notice from 2017 filings. client processed payroll and forms through QuickBooks online version in 2017. Today the client no longer uses QB payroll, but still uses QB Desktop for all accounting. They have used QuickBooks since 2012 and are in the updated 2019 version. I am not able to see the payroll forms previously completed in the software, so I am not able to appropriately respond to the SSA. Time is of the essence. What steps do we need to take to access this prior year forms? Thank you.