Also, just to make sure we're on the same page, we're you trying to access the Pay Employee Icon in QuickBooks Desktop for MAC using Intuit Online Payroll? If so, there's still an ongoing investigation on why some of our customers can't access the Pay Employee Icon.
In the meantime, you can go to the Employee menu and create a paycheck from there. I'll be glad to guide you through the steps:
Go to the Employee menu.
Click Login to Intuit Online Payroll Page.
Select the Payday tab.
Then choose Pay Schedule.
Also, I recommend reaching out to our support team. This way, you'll be included in the list of affected users and will receive a notification via email once any news and updates are available.
Use the Employees->Payroll menu (from the main menu at the top of the screen). There's currently an issue with Intuit Online Payroll that is causing the icons on the home page to not resolve. We are working on it.