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Level 1

payroll liability is zero but shows due in payroll center

In the payroll center of the QB Enhanced Payroll 2020 screen there is an overdue payment that shows due. (red explaination mark) The payroll liabities report shows that all payments are paid so actually it is not due. 


I am using a standard payroll system so all payments are done manually into QB. A custom liabilties was created to pay the liability in QB. If I do an enrtry to "adjust the liability" manually it does clear out the red explaination status due but now I have a negative liability on the liabilties report. Can you help me fix this?


1 Comment 1
QuickBooks Team

payroll liability is zero but shows due in payroll center

I'd like to help you get this sorted out, MHC.


If you have recorded the payment using the Write Checks option, this will not affect the tax liability that shows due in the payroll center. However, this process clears out your payroll liabilities report.


You can either leave the alert or create a custom payment to remove the tax due. I've got this article for the instructions: Set up and pay scheduled or custom (unscheduled) liabilities.


Please let me know if there's anything else you need. I'll be around to help you some more. Thanks.

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