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Experienced Member

Payroll NOT advancing to current date

I have 1 employee who I cut a payroll check for; the rest are direct deposit.  He only works 9 months out of the year.  Today was his first weekly payroll.  The last payroll did for him had a check date of 1/30/19.  After I finished his payroll this AM the payroll did not advance to "current".    

 

I thought after I did the payroll it would be the current date.....I was wrong.  How do I get the current date to stick?

 

 

 

1 Comment
QuickBooks Team

Re: Payroll NOT advancing to current date

Hello JessesLawn, 

 

Thank you for posting here in the Community. Allow me to lend a hand with any questions you may have with your employee's payroll.

 

The current data will only show once you already created payroll to employees from the previous schedule. To ensure the paychecks exist, we can run the Payroll Summary report to see the details.

 

Here's how:

 

  1. Log into your account.
  2. Go to the Reports tab.
  3. Click Payroll Details.

If the paychecks from the prior payroll exist, I recommend calling us this time. One of our Payroll Specialists will need to check your account and check what's causing the date not to advance. I'm adding the article below on how you can reach them:

 

Which payroll service do you need help with?.

 

Please feel free to get in touch with me here for any additional questions with your payroll. The Community always has your back.