Welcome to the Community, @prettynpaint99, and good morning! If you have time tracked in TSheets but are not seeing it in QuickBooks Payroll, there are a few things to check.
First, let's make sure the time is not in the weekly timesheet in QuickBooks.
While logged into your QuickBooks account, go to +New
Underneath Employees, click on Weekly Timesheet
Make sure the dates are set to 10/28-11/03
If you don't see the time there, then let's jump over to TSheets and check some things. I would recommend looking at your Approvals Report and make sure the time has been approved.
Go to Approvals.
Select the correct report dates, team members, and select Run Report.
If the time is approved you will see a green bar in their names.
If they are not approved, go ahead and click on Approve next to their names.
Lastly, within TSheets, you will need to export the time.
In the top right corner of TSheets, select QuickBooks.
Select Export All Approved Time.
When the Proceed with export? window displays, select Export all hours.
To view the export details from TSheets, select QuickBooks > View Sync Log.
To view the timesheet data in QuickBooks, selectthe + icon > Employees > Weekly Timesheet, and navigate to the appropriate week.
There could be other reasons why time is not in your payroll, so these steps cover the basics. If you go through them and still are not seeing the time, I'd recommend getting in touch with support so they can look. You can call TSheets support at 888-836-2720 or select "Chat with us" from within your account.
If at any point you need any help or clarification, please feel free to reach out to me here through this post. Happy to help in any way I can. :)