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Tom S3
Level 2

payroll says direct deposit payrolls were processed. employees did not receive. why not?

August 29 is scheduled pay date

2 Comments 2
Clark_B
QuickBooks Team

payroll says direct deposit payrolls were processed. employees did not receive. why not?

Hi there, @Tom S3.


There's been a delay in the notification when processing the payroll funds. However, there's no actual impact to the money movement, and the funds will be deposited soon.


You can check the status here: https://status.quickbooks.intuit.com/


We appreciate your patience regarding this issue.

Tom S3
Level 2

payroll says direct deposit payrolls were processed. employees did not receive. why not?

It looks like the direct deposit funds have been moved and employees paid. I've been able to check one employee account to verify. 

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