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loribaylor
Level 1

Payroll subscription

If I only used Quick books for payroll, can I just buy a new payroll enhanched version rather than renewing my subscription?

13 Comments 13
MirriamM
Moderator

Payroll subscription

Hi there, @loribaylor.

 

To use QuickBooks Desktop Payroll, you'll need to have QuickBooks Pro, Premier, or Enterprise 2017 or newer as part of the payroll requirements. And to answer your questions, yes, you can subscribe to a new payroll subscription. To do so, here's how:

  1. Go to the Employees menu at the top.
  2. Choose My Payroll Service, then Change Payroll Service Options.
  3. A new browser window will open that displays your payroll options. Choose the option you want.
  4. For example, you can upgrade your QuickBooks Payroll service level. For more information, click Learn More next to one of the options. QuickBooks guides you through the process of changing your service.
  5. Sign in using your Intuit Account login.
  6. Tap Proceed to Checkout.
  7. Choose or update a Payment method.
  8. Enter the Card Security Code, then Submit.
  9. Hit Continue, then Next.
  10. Pick Return to QuickBooks.

For more details, see this article: Change Payroll Service.

 

Adding you also some links that you can visit which you may find helpful:

Let me know if you have further questions or concerns. I'm always here to have your back. Enjoy the rest of your day!

loribaylor
Level 1

Payroll subscription

Thanks, but I need to get you more info.  I have QuickBooks Desktop Pro 2020 with payroll enhanced.  I got an email with a renewal subscription cost of almost $500.  I can buy an new payroll enhanced program for less than $300.  Previously I have just been buying a whole new Desktop Pro each year, but I am wondering if I could just buy the payroll enhanced  program and that would take care of my payroll needs for 2021. 

loribaylor
Level 1

Payroll subscription

Thank you for the response, but I wanted to give you a little more info.  I do have Quickbooks Pro 2020 with payroll enhanced.  I got an email with my payroll renewal of almost $500, I can buy a payroll enhanced version for less than $300.  Previously the last few years, I just buy a whole new desktop Pro version, but I wonder if I could just buy the enhanced payroll program and that will take care of my payroll needs for 2021

Adrian_A
Moderator

Payroll subscription

Thanks for the additional information, loribaylor.

 

We can switch your payroll subscription to Payroll Enhanced, and you'll have the option to pay it annually.

 

You can follow the steps shared by MirriamM on how we can switch the subscription.

 

I've also added these references for more information:

 

 

I'll be around if you need help. Stay safe!

claudiaSp
Level 1

Payroll subscription

Where did you see enhanced payroll for $300?

 

claudiaSp
Level 1

Payroll subscription

Where did you see it for $300?

 

mdw_99
Level 1

Payroll subscription

$385 on Amazon

freddy2
Level 1

Payroll subscription

So I too am tired of the high priced payroll subscription renewals. I have just been buying a new version of QB pro with enhanced payroll each year because that has been cheaper than the payroll renewal fees.

However this year with Intuits push for Pro Plus versions ( I hate subscription based stuff) i did not do that. 

So if I'm understanding this correctly I can just buy an old copy of QB pro 2019 with payroll enhanced off of ebay, throw the QB part away and use the payroll service key with my QB Pro 2020 and I'm good to go?? 

 

MadelynC
Moderator

Payroll subscription

I’ve got you covered, @freddy2.

 

I can see the impact of this subscription renewal on you and other payroll users. At the moment, the QuickBooks Product License and Payroll Service Key are tied up when activating. That means using the payroll service key with your QuickBooks Pro 2020 isn’t possible.

 

It would be best to contact our Payroll specialist to check this matter for you. They can help and provide the best options to prevent higher fees. Here’s how:

 

  1. Select the Help menu.
  2. Choose QuickBooks Desktop Help.
  3. Click Contact us.

 

You can also directly visit this website to reach out to our support. Just select the Continue button and then follow the onscreen instructions to get done.

 

If you need more information about QuickBooks and payroll, just visit our support page to learn more. This website contains articles, video tutorials, and more.

 

I'll just be in the corner if you have additional payroll subscription concerns. Take care!

freddy2
Level 1

Payroll subscription

So if I'm happy with QB Pro 2020 desktop and don't want to move into Pro Plus can I just buy a new copy of QB Pro 2020 that includes enhanced payroll ? Then I would deactivate my current QB Pro 2020 and install the new copy (of exactly the same version I'm currently running) and then I can use the new key code for the enhanced payroll.  I can do that for a whole lot less money than just letting my current payroll subscription renew! 

Catherine_B
QuickBooks Team

Payroll subscription

Hello freddy2,

 

Yes, you can subscribe to a new account and payroll. I'd like to route you to our Phone Support Team so they can help you with migrating your company files and subscribing to the new account. They can also provide the full billing charges you'll be paying. 

 

My colleague provided the steps on how to contact us. You can also use this alternative link: https://quickbooks.intuit.com/learn-support/en-us/contact.

 

Feel free to look into these references for more details about your subscription plans: 

 

Let me know if there's anything else that you need help with. Take care!

Toothfixer
Level 1

Payroll subscription

I have QB pro 2018 I just renewed my payroll subscription at almost $400 now I’m told I must purchase a Qb pro 2021. Which one should I buy and how do I link the subscription I just renewed to the 2021 bwill

buy? 

MonicaM3
Moderator

Payroll subscription

Hi @Toothfixer.

 

Thank you for being a loyal QuickBooks customer. We truly appreciate your business and want to make sure you get the right software for your business needs.

 

There are several options to choose from on both the Online and Desktop platforms. Here are links to both for you to check out and compare:

 

QuickBooks Desktop: https://quickbooks.intuit.com/desktop/pro/

 

QuickBooks Online: https://quickbooks.intuit.com/pricing/

 

For specific questions about the software and your business, I recommend contacting our Sales team. They are the experts in connecting you with the right product.

 

Let me know if you have any other questions or if I can help you in any way. I’m here for you.

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