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Payroll tax liability paid by e-pay doesn't show as paid on liability paid (IRS says duplicate payment when I try to pay again). How do I adjust so it doesn't show as a liability and shows paid.

Payroll tax liability paid by e-pay doesn't show as paid on liability page paid (IRS says duplicate payment when I try to pay again). How do I adjust so it doesn't show as a liability and shows paid? Computer crashed in middle of this transaction.

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Payroll tax liability paid by e-pay doesn't show as paid on liability paid (IRS says duplicate payment when I try to pay again). How do I adjust so it doesn't show as a liability and shows paid.

Good day, Maddie1.


I’m here to take care of you. Let me help you enter the paid liabilities in QuickBooks Desktop.


From the information you provided it sounds like you've received an "Unrecoverable error" when trying to e-pay the liabilities. If this is the case, let’s fix this error before recording the paid liabilities.

 

Here’s how:

  1. Update QuickBooks Desktop to the latest software release.
  2. Download the latest payroll tax table.
  3. Re-sort the QuickBooks Desktop lists.
  4. Close and reopen QuickBooks Desktop.
  5. Run the Verify Data/Rebuild Data processes to correct any data damage.

Once done, let’s proceed with entering the paid liabilities in QuickBooks. You have two options to enter it. You can do this though:

 

  1. Click the Help at the top menu bar, select About QuickBooks, and press Ctrl+Alt+Y.
  2. Select the date range, click Next until you see the Create Payment button.
  3. Click under Item Name.
  4. Click the dropdown arrow, and select the item you need to create a prior payment for.
  5. Verify the dates and update as necessary.
  6. Click Next Payment to enter another prior payment.
  7. Click Done.

Check out this article for the detailed steps: Scheduled liabilities show as overdue or in red.

 

These steps should help you enter the paid liabilities in QuickBooks. Keep in touch with me if you still need more help with this. I'll be here. Have a good day.

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