Created with Sketch.Learn about PPP and Loan Forgiveness, stay informed with the latest changes.
Created with Sketch.Need help with 1099's or other Year End topics? Visit our Year End Resources page.
Created with Sketch.New to QuickBooks or using a new product? Visit our Get Started resource page to help you get going.
Created with Sketch.Need to make changes to your account? Visit the Account Manager Portal.
cancel
Showing results for 
Search instead for 
Did you mean: 
Level 1

Payroll tax liability paid by e-pay doesn't show as paid on liability paid (IRS says duplicate payment when I try to pay again). How do I adjust so it doesn't show as a liability and shows paid.

Payroll tax liability paid by e-pay doesn't show as paid on liability page paid (IRS says duplicate payment when I try to pay again). How do I adjust so it doesn't show as a liability and shows paid? Computer crashed in middle of this transaction.

1 Comment
Moderator

Payroll tax liability paid by e-pay doesn't show as paid on liability paid (IRS says duplicate payment when I try to pay again). How do I adjust so it doesn't show as a liability and shows paid.

Good day, Maddie1.


I’m here to take care of you. Let me help you enter the paid liabilities in QuickBooks Desktop.


From the information you provided it sounds like you've received an "Unrecoverable error" when trying to e-pay the liabilities. If this is the case, let’s fix this error before recording the paid liabilities.

 

Here’s how:

  1. Update QuickBooks Desktop to the latest software release.
  2. Download the latest payroll tax table.
  3. Re-sort the QuickBooks Desktop lists.
  4. Close and reopen QuickBooks Desktop.
  5. Run the Verify Data/Rebuild Data processes to correct any data damage.

Once done, let’s proceed with entering the paid liabilities in QuickBooks. You have two options to enter it. You can do this though:

 

  1. Click the Help at the top menu bar, select About QuickBooks, and press Ctrl+Alt+Y.
  2. Select the date range, click Next until you see the Create Payment button.
  3. Click under Item Name.
  4. Click the dropdown arrow, and select the item you need to create a prior payment for.
  5. Verify the dates and update as necessary.
  6. Click Next Payment to enter another prior payment.
  7. Click Done.

Check out this article for the detailed steps: Scheduled liabilities show as overdue or in red.

 

These steps should help you enter the paid liabilities in QuickBooks. Keep in touch with me if you still need more help with this. I'll be here. Have a good day.

undefined

 

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us