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93dmw
Level 2

Payroll Tax Liability Report

We use QuickBooks 2019 for Mac and run payroll through Intuit QuickBooks Payroll for Mac. 
 
I have a Tax Liability Report that is showing incorrect numbers for tax owed and need to know how to make the necessary corrections. 
 

Here’s the progression of events:

 
I processed weekly payroll as normal including pulling Tax Liability and other reports. After processing, I found out one paycheck needed to include a severance package.  :(  I was told to delete the paycheck in question and re-enter it to include severance hours, then I pulled the reports again. Normally, the Tax Liability report lists amounts for Federal taxes under Tax Amount and Tax Owed and these are always equal amounts. However, since deleting one check and entering a new one, the Tax Liability Report is listing amounts under Tax Paid as well. The amounts from the first time I pulled the report are listed under Tax Paid and are being subtracted from the correct Tax Amount, creating an incorrect Tax Owed total (should be the same as the Tax Amount column). 
 
Screen Shot 2020-11-12 at 11.14.27 AM.png
How can I delete those first amounts (incorrectly showing as paid) so that my report and tax payments are correct? Should I have voided/deleted all of the paychecks and started processing payroll from the beginning?
 
 
Solved
Best answer November 12, 2020

Best Answers
JenoP
QuickBooks Team

Payroll Tax Liability Report

Thanks for sharing all the details and letting us know what happened to the transactions, 93dmw.

 

We'd want to make sure that you're able to correct the tax amounts to maintain an accurate payroll records. The option to make tax adjustments is currently unavailable in Online Payroll at the moment.

 

I'd suggest contacting our Payroll Support Team. They can pull up your account an create the adjustment so you don't have delete all paychecks and start all over again. Here's how:

 

  1. Log in to your payroll account and use this new Contact Us link.
  2. You can also fill out this form to chat with an expert.

Please take note of their business hours is from Monday to Friday, in between 6 AM to 6 PM Pacific Time. 

 

Don't hesitate to reach out again if you need more help when processing payroll transactions in Online Payroll.

View solution in original post

1 Comment
JenoP
QuickBooks Team

Payroll Tax Liability Report

Thanks for sharing all the details and letting us know what happened to the transactions, 93dmw.

 

We'd want to make sure that you're able to correct the tax amounts to maintain an accurate payroll records. The option to make tax adjustments is currently unavailable in Online Payroll at the moment.

 

I'd suggest contacting our Payroll Support Team. They can pull up your account an create the adjustment so you don't have delete all paychecks and start all over again. Here's how:

 

  1. Log in to your payroll account and use this new Contact Us link.
  2. You can also fill out this form to chat with an expert.

Please take note of their business hours is from Monday to Friday, in between 6 AM to 6 PM Pacific Time. 

 

Don't hesitate to reach out again if you need more help when processing payroll transactions in Online Payroll.

View solution in original post

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