cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Get unlimited expert tax help and powerful accounting in one place. Check out QuickBooks Online + Live Expert Tax.
JeKa
Level 1

payroll tax payment

Good day! I just started bookkeeping in one company. Their payroll tax filing and payment were automated in QuickBooks Online, however, they have paid taxes outside of QBO and directly to IRS. So there are notifications of taxes due in payroll tax payment center. I was going to mark those as paid, but it doesn't allow me to do so as it asks to first finalize or cancel the other payment. I see that in one of the tax lines there is "finalize" button instead of "pay". My concern is if I click on "finalize" it will automatically process the payment, I don't see cancel button or should I click on "finalize" and the "cancel" will be right there. It's a huge amount and I'm a bit worried. Please advise what will happen if I click on "finalize", I suppose this was once opened but not completed and stuck. Thanks!

Solved
Best answer March 31, 2023

Best Answers
LollyNino_C
QuickBooks Team

payroll tax payment

I appreciate you for sharing in-depth details of your payroll concern, @JeKa. I'm happy to provide some information about tax payments work in QuickBooks Online (QBO) Payroll.

 

The process of reviewing the fees or charges on your payroll requires the gathering of personal data to open your account. Due to security concerns, I'm unable to complete this task since the Community is a public forum. I recommend contacting our Payroll Support Team. 

 

Here's how:

 

  1. Click the Help tab in the upper-right corner.
  2. Go to the Assistant tab.
  3. Click Get help from a human.
  4. Choose Chat with us or Have us call you

 

Our Customer Support Team for QuickBooks Online Payroll - Core, Premium is available from 6 AM - 6 PM PT (Monday - Friday). For QuickBooks Full Service Payroll, QuickBooks Online Payroll Elite/Premium, any time, any day.

 

Moreover, you can check out this article about managing payroll schedules: Set up and manage payroll schedules.

 

Don't hesitate to reply below if you require further assistance with managing payroll. The Community is here to help. Keep safe!

View solution in original post

1 Comment 1
LollyNino_C
QuickBooks Team

payroll tax payment

I appreciate you for sharing in-depth details of your payroll concern, @JeKa. I'm happy to provide some information about tax payments work in QuickBooks Online (QBO) Payroll.

 

The process of reviewing the fees or charges on your payroll requires the gathering of personal data to open your account. Due to security concerns, I'm unable to complete this task since the Community is a public forum. I recommend contacting our Payroll Support Team. 

 

Here's how:

 

  1. Click the Help tab in the upper-right corner.
  2. Go to the Assistant tab.
  3. Click Get help from a human.
  4. Choose Chat with us or Have us call you

 

Our Customer Support Team for QuickBooks Online Payroll - Core, Premium is available from 6 AM - 6 PM PT (Monday - Friday). For QuickBooks Full Service Payroll, QuickBooks Online Payroll Elite/Premium, any time, any day.

 

Moreover, you can check out this article about managing payroll schedules: Set up and manage payroll schedules.

 

Don't hesitate to reply below if you require further assistance with managing payroll. The Community is here to help. Keep safe!

Log in today
Get expert help and peer support to tackle all your QuickBooks questions effortlessly.

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up