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aaronsmith8587-g
Level 1

Payroll was supposed to be direct deposited into my employees accounts, but it did not happen and the confirmation email was sent @ 1am this morning. NEEDS TO BE FIXED!

None of my employees received their direct deposit, nor were the funds withdrawn from our account! Please tell me how to fix this for my employees ASAP today!
2 Comments 2
RB Segars
Level 1

Payroll was supposed to be direct deposited into my employees accounts, but it did not happen and the confirmation email was sent @ 1am this morning. NEEDS TO BE FIXED!

This same thing happened to me today as well! What is going on?

ReyJohn_D
Moderator

Payroll was supposed to be direct deposited into my employees accounts, but it did not happen and the confirmation email was sent @ 1am this morning. NEEDS TO BE FIXED!

Hello, @aaronsmith8587-g @RB Segars.
 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.
 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment.
 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

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