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User0987
Level 1

Payroll

Is there another payroll service other than QB for a very small business? The support received from Intuit has been fruitless. The last support staff person could not speak English well and had livestock (roosters. chickens and hens) in the background. 

3 Comments 3
MadelynC
Moderator

Payroll

This is not the impression we want to leave with, @User0987.


Can you tell me the concern you have so I can provide the best resolution?


No worries, I’ll send this personally to our management team so they could come up with the best action to improve our service and support. 


In case you need help fixing payroll calculation errors that affect taxes, you can check this article to learn how to run payroll checkup in QuickBooks Desktop. 


I’ll be waiting for your response here, just leave me a comment below, and I’ll get back to you as soon as I can. Take care!

Fiat Lux - ASIA
Level 15

Payroll

@User0987 

Explore this time tracker app with the payroll feature to integrate with your QBD.

http://try.hbstf.co/32nwNr

 

ShannonH
Level 2

Payroll

I agree TOTALLY!!  The support is the worst!!  Most of the times, it is a complete waste of time!  I spent SEVEN hours on the phone with 4 different people last week and they still could not resolve my issue!

 

 

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