Glad to have you here in the Community, @ap48.
To connect with our representative, you can request a callback by going to the Help menu.
Here's how:
- Go to the Help menu.
- Click Talk to a human.
- Type your concern.
- Click I still need a human.
- Select Contact Us.
- Choose either Messaging or Callback.
To ensure that you'll be assisted on time, check out our support hours.
You can also check it here about payroll tax exemptions in QuickBooks Online (QBO).
Also, I encourage checking our Help articles page to learn some tips and tricks in managing your QBO account. From there, you can read great articles that can guide you through the steps by steps process.
Don't hesitate to drop a comment below if you have other concerns. I'm always happy to help. Take care!
