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tsabers
Level 3

Printing 2020 w-2 and line spacing problem in Desktop 2020

I am having a problem with Desktop 2020 and latest tax table version.  The top line is fine but as it prints down the official form page the print moves up a little on each line so by the bottom line of the form it has moved up a full line.  On with support for over an hour and determined that in their wisdom QB must have changed the spacing on their forms so the result is use their preprinted forms or print on blank paper.

 

What have you done to get the filing instructions on the back of a blank form or done an attachment?

 

I also just found out that IRS will now take w-2 printed in black - used to be only red.

 

Thanks

Solved
Best answer January 11, 2021

Best Answers
JenoP
QuickBooks Team

Printing 2020 w-2 and line spacing problem in Desktop 2020

QuickBooks still supports printing of Form W2 using blank paper, tsabers.

 

I can see you already contacted our Payroll Support Team with regards to the alignment issue. However, I'd still recommend gong over this article and check if there are steps that you have not tried yet: How To Check W-2 Form Alignment When Printing.

 

Let me also share these articles for additional reference: 

 

The Community is always here if you need more help with QuickBooks. 

 

View solution in original post

4 Comments
BigRedConsulting
Community Champion

Printing 2020 w-2 and line spacing problem in Desktop 2020

The SSA has accepted W-2's printed from QuickBooks on plain paper in black ink for ~20 years.

 

Alignment issues are a classic issue when printing on pre-printed forms for some printers for some versions of print drivers.  Intuit has dealt with this through support for decades, but not bothered to fix it.

 

The easiest way to avoid alignment issues, and the cheap way too, is to print on plain paper instead of pre-printed forms.

JenoP
QuickBooks Team

Printing 2020 w-2 and line spacing problem in Desktop 2020

QuickBooks still supports printing of Form W2 using blank paper, tsabers.

 

I can see you already contacted our Payroll Support Team with regards to the alignment issue. However, I'd still recommend gong over this article and check if there are steps that you have not tried yet: How To Check W-2 Form Alignment When Printing.

 

Let me also share these articles for additional reference: 

 

The Community is always here if you need more help with QuickBooks. 

 

View solution in original post

tsabers
Level 3

Printing 2020 w-2 and line spacing problem in Desktop 2020

Thank you for the idea of checking my pdf software.  I have 3 different programs and switched from my usual to Adobe DC and it took care of the problem.  I never imagined it would be different from 1 pdf software to another.  Should make sure your support team knows to recommend this.

tsabers
Level 3

Printing 2020 w-2 and line spacing problem in Desktop 2020

Thanks for the reply - it actually was the PDF software not the printer.  when I switched to Adobe it fixed the issue.

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