Hi there, DI56.
Thank you and welcome to QuickBooks Community. I appreciate you for providing the troubleshooting steps you've done to resolve the issue about printing W2's on 4 part perforated paper that does not align correctly.
Since the issue persists, I recommend making sure that you're accessing your QuickBooks account through Chrome. This is the best compatible browser for the software so you're unable to avoid any issue in printing W-2 forms.
If the problem continues to occur, this could be a result of a browser issue. there are times that the browser keeps outdated Internet files and needs to be cleared. This is done once in a while because it can cause websites to receive unusual behavior.
I suggest logging in to your QuickBooks account using a private browser. This way, you're able to verify if the issue is caused by a full cache. This might be also the reason that Printing W-2 forms are not aligned accurately.
Use these keyboard shortcuts based on the browser you're using.
- For Firefox or Microsoft Edge, press Ctrl + Shift + P.
- For Chrome, press Ctrl + Shift + N.
- For Safari, hold down Command + Shift + N.
If it works in incognito, I recommend clearing the cache of your regular browser. This removes the history or log of sites so you can start with a clean slate. You can check this article to see the steps: Clear cache and cookies to fix issues when using QuickBooks Online.
If the steps above didn't work, use another supported browser as an alternative.
Please refer to this article to view details on when and how to submit your W-2 forms to the IRS: File your W-2 forms.
Drop a comment below if you have follow-up questions about printing the W2 form in QuickBooks. I’m always here to help. Have a good day!
