QB multiple state charge

Hello there, areidell.

It would be best to contact our support team to check the charge you're getting. Once our specialist validates the charge, you can request a refund. They are the ones who can help you process and get through with it. Let's follow the steps below to contact them:

1. Go to Help at the upper-right corner.
2. Enter a short description of your concern. Charge
3. Click Talk to a human. Then, I still need a human.
4. You can then get a callback or send a message to start a conversation with our specialist.

You may want to check the articles below for additional information about managing subscription in QuickBooks:

• Subscription management. 
• Update the payment method or info for your QuickBooks Online subscription.

Let me know if you have other questions. I'm right here to help. Stay safe.

Thanks, but i already did this and this was the response i got

Yes I do understand that you do not file taxes in multiple states, but since you have an employees living in Kansas, quickbooks automatically charges you for Multi state taxes.

supposedly the charge has been removed, but i cannot get refunded for prior months. i guess i just paid for something that i did not need to when i started QB online this year.