QB Online - wrong states showing in payroll and taxes, and wrong automatic returns are being filed by QB.

Thank you for raising your concern here in the Community, @InstaRecon.

Our administrators are already aware of your issue, and they'll take a look at your cases and reach out to you if they need more information. Please keep your line open so they can contact you.

Please touch base with me here for all of your QuickBooks needs, I'm always happy to help.

@Mark_R, Thank you for your response. I hope that your administrators will indeed follow up and contact me with a solution to these problems in the nearest term. It has been 12 days since I reported the issues to Intuit but no one has followed up in spite of several promises to do so.

In the meantime I am not using QB at all (and not able to process payroll) for fear that these issues, which appear to be major bugs in QB Online, cannot be fixed in the near term, and I will have to go back to using QB Desktop.

I am having the same issue. 

Was your issue resolved? I can not find any help. Did you find another program to switch to that you would recommend? Quickbooks online is the absolute worst!

I'm also looking for a solution to the same exact problem. If there was a solution, can you please share? Thanks in advance.

I understand that this situation may have caused you frustration, and I want to reassure you that we are committed to finding a solution, lawserver.

Let's verify if the work location is accurate. An incorrect work location can lead to the wrong state showing on payroll and tax information being displayed.

If it's accurate, I recommend contacting our QuickBooks Payroll Support to access your account and assist you further in troubleshooting this issue. 

Additionally, you can utilize the payroll reporting features in QBO. These reports allow you to handle payroll taxes and keep track of employee expenses efficiently.

The Community is always here if you have other queries. We're here to help.