Showing results for 
Search instead for 
Did you mean: 
Level 1

QB2018 Desktop version Setting Manual Payroll

I did try to set up MANUAL PAYROLL 10 time as instructed - by professor and by reference from

The Error code is 11052 20000  - I need to complete my assignment ASAP - did asked professor and got advised to contact QB help center. 

steps I completed . ( no resolved) (preference set to Full - manually payroll)

Setting Manual Payroll

  • On the menu bar (across the top), select Employees, then Employee Center. 
  • Keeping the Employee Center open, select Help on the menu bar (across the top), then select QuickBooks Desktop Help.
  • In the blank box, type in: Process Payroll Manually
  • You should see a list of topics.  Select:  Manual Payroll Calculations
  • On the opened page, select:  Set my company file to use manual calculations
  • A box will open, titled “QB Desktop Information”.  Click OK

    Additionally, you should then check payroll settings by:
  • Selecting the Edit menu on the menu bar (across the top).
  • Select Preferences.
  • Select Payroll & Employees.
  • Select the Company Preferences tab.
  • Select Full Payroll, then OK.

IF You Still Cannot Find, Process Payroll Manually  (Suggest that you copy the .ini file before completing below)

  • Close QuickBooks.
  • Locate the QBW.ini file in this folder location: Program data/Intuit/QuickBooksXXXX.
  • Open the file on a notepad.  Add this entry at the bottom of the file: [SELFHELPPLUGIN]=0
  • Save and close the file.
  • Open QuickBooks and enable the manual payroll again.  Close QuickBooks.
  • Open the QBW.ini file again and remove the entry you've added earlier.


NO resolved - 

1 Comment

QB2018 Desktop version Setting Manual Payroll

Hello there, pgAACC.


Based on the details you've provided, the manual payroll for QuickBooks Desktop should now work. However, some users are experiencing issues while doing the process. You can find various troubleshooting steps in this link to get the manual payroll working:


If none of the troubleshooting steps work, I'd recommend contacting our Customer Care Team during support hours. They can review your setup and add more steps to fix it.


Let us know how this goes. We'll be right here if you need more help.

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up