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Simplify payday and set payroll to run automatically on QuickBooks.Explore QuickBooks Payroll
Asher-Smith
Level 1

QBO- An employee wasn't paid for a company holiday even though they have holiday pay set up. How do I prevent this in the future?

I have a full-time employee who is paid hourly. They have holiday pay set up in employee settings but did not receive any pay. Is there a way I need to set up certain days and mark them as holidays or is this an issue on QuickBooks' end?

1 Comment 1
Jovelyn_M
QuickBooks Team

QBO- An employee wasn't paid for a company holiday even though they have holiday pay set up. How do I prevent this in the future?

In QuickBooks Online Payroll, holiday pay for hourly employees is not automatically calculated, even if it is set up, Asher.

 

Holiday pay should be manually added to the timesheet or payroll. To ensure the employee is paid, open the payroll entry or timesheet for the pay period with the holiday and enter the holiday hours under the Holiday Pay category.

 

Here's what it looks like:
 

 

If you're using QuickBooks Time for tracking, you should first approve the holiday pay hours. Once approved, the hours will automatically populate under the Holiday Pay column. Please see the pictures below for visual reference:


 

If you underpaid an employee and haven’t paid them yet, you can create a new paycheck for the amount owed or add it to their next regular paycheck.

 

Please don't hesitate to revisit this thread if you need further assistance.

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