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Sandy E
Level 1

QBO - # of EEs not showing on forms 941 & DEDE9c

I have read all the old comments for Desktop and have checked the payroll date and periods, they are correct. This wasn't an issue with Q1 and nothing has changed. What is going on?

2 Comments 2
AbegailS_
QuickBooks Team

QBO - # of EEs not showing on forms 941 & DEDE9c

Hello Sandy, 
 

We recognize how important it is to have the correct information on your Form 941.Thank you for reviewing the payroll dates and periods. 

 

To address this issue, we can run the Payroll Details report to verify the employees who should be on the form. 
 

Here's how:

 

  1. Go to the Reports menu, then type in and select Payroll Details in the Search bar.
  2. Filter the date to the quarter you need.
  3. Check the pay period below the employee name

 

Once verified and the employee list is still the same, I suggest contacting our Customer Care Team. They can run a screen-sharing session which can help identify the root cause of this issue. 

 

To learn more about the other boxes of the 941 form, please check out this article: How QuickBooks populates the 941.

 

 I've also included some helpful links for preparing and filing your 941 forms:

 

If you have any other payroll concerns or questions about Form 941 in QuickBooks, feel free to let me know by dropping a comment below. I'll be glad to help.

BigRedConsulting
Community Champion

QBO - # of EEs not showing on forms 941 & DEDE9c

@Sandy E  I have... checked the payroll date and periods, they are correct.

 

@AbegailS_  To address this issue, we can run the Payroll Details report to verify the employees who should be on the form.... Here's how...Check the pay period below the employee name

 

@AbegailS_You didn't actually read the OP's question, did you?

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