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Level 2

quickbooks desktop -paying correct liability amount

We pay our employees biweekly so they receive 26 pays a year.  We did not get quickbooks desktop payroll set-up until the second pay of this year.   

We split the employee annual costs and the company contributions for health insurances, disability and life insurances into the 26 pays.  However, my bills from the health insurance and other insurance companies are received and due on a monthly basis.  Thus, the amount showing in my liability accounts is never really going to match up with actual amount I need to pay for the month.  This problem is compounded as this month the first payroll was not run thru quickbooks.  

I like the idea of having all of these company contributions be tracked with payroll by employee as we have them all split up by offices as some of our employees work at more than one office location.  

My question is:  Can I make this work in terms of paying the correct liability amounts or is there a better way of setting this up?

Thank you in advance. 


quickbooks desktop -paying correct liability amount

Hello there, kb111. I appreciate you for providing details about your concern.


First, let's manually check the limit amount of the company contributions. This way, we can verify if the amount was set up correctly and not the reason why this is happening.


Here's how to do it:

  1. From the main menu, click Employees and Employees Center.
  2. Double-click the name of the employee under Employees tab.
  3. In the Payroll Info, check the company contribution amount and limit.


If everything is properly set up, we can now adjust the liability amounts. To do it, please refer to this article for the detailed steps.


Please get back to me directly on how it works for you. I'm right here assist you more. Take care!

Level 2

quickbooks desktop -paying correct liability amount

I started to read the article that you referenced but it mentioned that if we had the assisted payroll (which we do), that we would not be able to make the adjustments and instead would need to contact someone to help us make them.  Should I just do that?  


quickbooks desktop -paying correct liability amount

I appreciate your response here in the Community, kb111.


Thanks for providing details about the payroll subscription you're currently using for QuickBooks Desktop. To make adjustments to your liabilities, I suggest contacting our Assisted Payroll Team.


Since you're unable to do it on your end, one of them will need to take over and perform the necessary actions on your behalf. You can get in touch with them by starting a message.


For future reference, visit the Support hours and types article, and click the Start a message option beside Assisted Payroll (see screenshot below).



Reach out to me anytime if you have any other concerns. I’ll be right here ready to help you. Enjoy the rest of the day.

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