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TLynn
Level 1

Quickbooks Enterprise 20.0 Desktop Payroll

Social security, medicare, and withholding taxes are not calculating on payroll checks initially.  The error was not realized until after the paycheck process was completed.  Upon attempting to correct payroll by deleting paychecks and returning to pay employees and changing the payroll schedule date back to the current payroll date, all information was there.  The income tax withholding now appears to have been calculated, however, the social security and medicare tax for the employee and employer was calculated at a double rate.  Has anyone else had this issue, and if so, please advise.  Thank you in advance.

2 Comments 2
Mark_R
QuickBooks Team

Quickbooks Enterprise 20.0 Desktop Payroll

Hello there, @TLynn.

 

The possible reason why Social Security and Medicare calculated double is that QuickBooks perform an auto-correction to the paycheck you've deleted. To get this fixed, let's run the Payroll Summary report to verify the taxes if it needs to be adjusted.

 

Here's how:

 

  1. Go to the Reports menu, then select Employees & Payroll and choose Payroll Summary.
  2. In the Dates drop-down, select This Calendar Year.
  3. Then, manually multiply the YTD wage base to your employee's rate for Social Security and Medicare. And compare it to the amount on the report.

If the amount you've calculated manually is equal to the amount on the report, it means that QuickBooks made an auto-correction to the paycheck.

 

However, if it has a difference, you'll have to make a payroll liability adjustment. For more guidance, feel free to check out this article: Adjust payroll liabilities in QuickBooks Desktop.

 

Also, just in case your payroll items on paychecks aren't calculating, here's an article you can read for the detailed steps and information to fix it: Payroll items on paychecks are not calculating or are calculating incorrectly.

 

Please feel free to visit our Community forums again if you have additional questions about this. I'll be around here to help. Have a great day ahead.

TLynn
Level 1

Quickbooks Enterprise 20.0 Desktop Payroll

Thank you Mark!

The problem has been resolved for this week, hopefully this won't be an issue next week.

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