Quickbooks failed to pay my federal payroll taxes

That’s a frustrating situation. Since QuickBooks withdrew the funds but the IRS hasn’t received them, demand an EFT Trace Number, this will confirm if the payment was sent. Check Taxes -> Payroll Tax -> Tax Payments in QuickBooks to see if it’s stuck.

If support isn’t helping, escalate to QuickBooks Payroll Tax Escalations and consider filing a complaint with Intuit’s Executive Office or BBB. If QuickBooks confirms they took the money but never sent it, contact your bank to see if you can dispute or recall the transaction.

As a last resort, reach out to the Taxpayer Advocate Service (TAS) for IRS-related payment issues.

We don't want to leave you with this kind of expression about payroll taxes withdrawn from your account, @larry8. 
 
I want to assure you that we're taking your concerns very seriously, and as such, we're escalating your case to our Next Level Help team. To better understand the recurring issues, they'll review your comments in the Community forum and recent support cases. You can expect to be contacted by one of our experts within 1-2 business days for the next steps and work towards a resolution.
 
We appreciate your patience as we work on this, and we're here to help you every step of the way. Please post back here if anything else comes up. Our team will be here to help.

I'm having a similar issue though with a much smaller amount!  I just double-checked my state withholding account on-line and one payment that QB says was submitted, has not been.  The first time i called, I was told to wait a couple of days. I checked again and it's still not there on my state account.  I have reached out twice for help but the representatives do not understand my question, or just don't know how to answer it so they just keep repeating themselves. It's not big money but I would still like an answer.  I think I may need to switch to manual submission so that I know it gets done without having to double-pay.

We acknowledge your sentiments, @amosi. This is not the experience we want you to have.

Please know that we're giving your concerns our utmost attention, and as such, we're going to escalate your case to our Next Level Help team. This team will review your comments in the Community as well as review your recent cases with support. You can expect to be contacted by an expert within 1-2 business days regarding next steps.

We appreciate your patience as we work on this, and we're always here to help. Please don't hesitate to reach out in the Community if anything else comes up in the meantime.

Thank you, but I think I am all set now.  With my fifth contact, someone was finally able to get me a payment confirmation number, and I was able to track down the payment with the correct agency.

Thank you, but I think I have resolved my situation.  After contacting QB five times, someone finally understood my issue, and she was able to find the payment confirmation number.  With that, I was able to track down the payment with the appropriate agency.

I am having this same issue.  Over 7k withdrawn and not paid to either the IRS or the State of CA, endless phones calls and emails.  Only to be told it's my fault.  I need help NOW!!!!  Our company is in dire need of our 7k back!!