Quickbooks has my company Employment Training Tax (ETT) rate incorrect. How do I fix it?

It's my priority to ensure your ETT rate is correct, jeff-cwaveinc-co.

To fix this, let's edit the rate in the Payroll Settings menu. I'll gladly show you how.

1. Sign in to QuickBooks Online.
2. Go to the Gear icon and then select Payroll settings.
3. Next to the state you want to update, select the Edit icon.
4. In the CA Employment Training Tax Rates section, select the correct rate.
5. On the Effective Date field, enter the correct period.
   
6. Once done, click on OK.

If you're unable to edit the rate, I'd suggest contacting our QuickBooks Support Team. They're equipped with tools to help update the rate.

Additionally, I've included an article that will help you stay informed about tax forms, withholdings, unemployment, and other agency information: Payroll Tax Compliance Links. 

I'm only a few clicks away if you need assistance with your other payroll tasks, jeff-cwaveinc-co. It's always my pleasure to help you out again.

Hi CharleneMae: 

Thanks, I was able to access the CA Employment Training Tax Rates section. 

But I don't know what is the correct rate and Effective Date period to enter. 

Isn't this why we pay for a payroll company...?  

Is there someone at QuickBooks who can help us figure this out?  

Do they have a phone number so I can speak with them? 

Thanks,  

Jeff 

Yes, you can get a callback from our QuickBooks Support Team, jeff-cwaveinc-co.

They're equipped with tools to ensure you'll be able to enter the correct rate and effective date. I'll show you how:
 

1. Go to the Help icon.
2. Select Talk to a human.
3. Enter "Talk to a human" again in the search bar.
4. Choose I still need a human, then click Contact us.
5. Select Get a callback or Send a message to start a conversation.

Our representatives are available from Monday to Friday at 6:00 AM to 6:00 PM and Saturday at 6:00 AM to 3:00 PM Pacific Standard Time.

I've added this article for more information on your unemployment tax rate: Payroll Tax Compliance Links.

Feel welcome to get back on this thread if you'll need assistance in dealing with payroll tasks. We're always here to help you.

How do we do this on the Desktop 2022 Version? I changed the rate, but it doesn't ask for an effective date, which is Jan 1st, 2022. I need the software to go back and zero out this liability, as the 2022 rate is 0%.

Thank you

Hi there, @payroll1979.

Thanks for taking the time to follow along with the thread and sharing your concerns. \

I've included some steps to change your rate in QuickBooks Desktop below. 

1. Go to the Lists menu and select Payroll Item List.
2. Double-click [state abbreviation] - Unemployment Company.
3. Click on Next until you reach the page “Company tax rates”.
4. Enter the correct rates for each quarter.
5. Tap Next, then Finish.

For additional information about this process, check out Update your State Unemployment Insurance (SUI). 

If you continue to have issues with the as of date, I recommend contacting our Payroll Support Team. This way, an agent can use their tools to investigate this matter further. 

Please let me know if you have any questions or concerns. I'm always here to lend a hand. Take care! 

I went in to do that but the effective dates do NOT show up. I don't get that option!