Quickbooks is calculating employee wage total incorrectly, only with hours ending in decimals or in minutes. How do I fix this error?

"I did change it to decimals but I still came up with the same answer."

In that image, you had not yet Tabbed out, so the amount bottom right is not yet updated. What happens when it Updates?

Big Red Consulting is exactly right.

The calculation result depends on your "Display Preference" setting, and how you enter the hours.
With a Display Preference of "Decimal", if you enter 32.58, QB calculates $488.70, using only the .58 of an hour to make the calculation.
With a Display Preference of Decimal, if you enter 32:35, QB converts to decimal to calculate the gross pay and converts the 35 minutes to .58333 of an hour. So in this calculation QB is using 5 decimal places so the gross pay is 488.74995 rounded to $488.75.

If you look at the Payroll Summary Report you can see exactly what "hours" were used.

Since your payroll Company is calculating $488.70, set you Preference to Decimal and enter 32.58, not 32:35.

The setting we are asking you to confirm is:

Edit menu > Preferences, General, Company Preferences tab. Set this to Decimal.

Enter and use the same data your Payroll Provider offers in their reporting.

No two systems calculate the same, so you need to use the same method they use = decimals, not minutes. For Manual Payroll, you are inputing everything, so input the same info.

Where in QuickBooks do you go to change to the decimal format?

Thanks,

Angie Jordan

@ajordan65

It's in this topic, already: Edit menu > Preferences, General, Company Preferences tab

Thank you!!!!

Have employees paid hourly rate.  We record hours only in quarter hour increments.

Example: $56.37 times 80 hours calculates as $4,509.63 should be $4,509.60

How do I fix this? This causes complications with balancing.

Downloading the latest tax table is a good start when it comes to fixing payroll-related issues in QuickBooks, alme.

If you're still getting the same result after the update, you can toggle the format from Decimal to Minutes and vice versa through the Time Preference settings in QuickBooks Desktop.

Here's how:

1. Click Edit at the top menu bar and choose Preferences.
   
2. From the left panel, click General.
3. Select the Company Preferences.
4. Toggle your Time Format from there.
5. Hit OK.
   

However, if the problem persists, we can perform the basic troubleshooting steps to fix this by verifying and rebuilding your data. See the outlined steps below:

To Verify Data:

1. Click Window at the top menu bar, then Close All.
2. From the File menu, choose Utilities.
3. Tap Verify Data.
   

To Rebuild Data:

1. Click Window at the top menu bar, then Close All.
2. From the File menu, choose Utilities.
3. Hit Rebuild Data.
   
4. You will receive a warning message to backup your company file, press OK.
5. Click OK when you get the message "Rebuild has completed".

In case you need help with adjusting your payroll balances, you go through this article for the detailed steps: Adjust payroll liabilities in QuickBooks Desktop.

Feel free to post again if you have other concerns about QuickBooks. I'll be more than happy to help. Have a good one!

Thank you for the response.  I verified that I have the preferences set to decimal.  So, there is something else that is going on.  

I will try the rebuild as you mentioned.

Thank you again for the suggestions.