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airboatsbyhamant
Level 1

Quickbooks online. Ran payroll 4/29/21 @ 6PM Eastern time as usual. Why has my DD not gone through?

 
1 Comment 1
Archie_B
QuickBooks Team

Quickbooks online. Ran payroll 4/29/21 @ 6PM Eastern time as usual. Why has my DD not gone through?

Hi there, airboatsbyhamant.

I understand how important it is to pay your employees on time. Upon checking in the Community,
other posters are also sharing the same experience.


In the meantime, please do not cancel and create paper checks. Our engineers are actively working on the issue and will update as we learn more. Currently, the bank/financial institution has until 5 pm to deposit the money to the employee accounts. Please inform your employees to wait for their paycheck that'll be deposited within the day.


Also, please visit the link to our website to check the status board of our system and click on Subscribe to Updates. This way, you will receive real-time updates via email and text message.


Thank you for your patience.

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