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reidj268
Level 1

QuickBooks payments is a joke waiting 3 weeks on a withheld payment for no apparent reason according to the QuickBooks customer service

 
3 Comments 3
Rasa-LilaM
QuickBooks Team

QuickBooks payments is a joke waiting 3 weeks on a withheld payment for no apparent reason according to the QuickBooks customer service

Hello there, reidj268.


This isn’t the kind of impression I want to leave when using QuickBooks Payments. I’ll help and route you in the right direction to resolve the withheld payment issue.


We’ll have to open your QuickBooks Payment account to check why the payment is on hold. For security purposes, we’ll have to connect you to our Payments Support Team.


They can access your account in a safe environment and explain in detail what happened to the funds. Also, our specialists will guide you on how to apply the permanent fix.


Let me share this article for additional resources. It provides an overview of why funds are placed on hold. From there, you’ll see the links on how to resolve the issue: Understanding Payment Holds.


Feel free to visit the Community again for any other QuickBooks concerns. I’m more than happy to lend a helping hand. Have a good one.

gasiteguy
Level 1

QuickBooks payments is a joke waiting 3 weeks on a withheld payment for no apparent reason according to the QuickBooks customer service

SAME HERE!!!!!  Have you had a resolution?

Rose-A
Moderator

QuickBooks payments is a joke waiting 3 weeks on a withheld payment for no apparent reason according to the QuickBooks customer service

Good day, gasiteguy.

 

I see the duplicate post of your concern. I've already responded and shared some information on this issue.

 

Please check this link for your reference: https://quickbooks.intuit.com/learn-support/en-us/banking/re-i-ve-been-waiting-for-my-deposit-on-hol....

 

The Community is always here to help you out. Don't hesitate to drop a reply below.

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