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Heather10
Level 1

Quickbooks say that our payroll has expired, but that is not the case. We just renewed. I was able to send payroll but it is not taking out taxes on our paychecks.

 
1 Comment 1
katherinejoyceO
QuickBooks Team

Quickbooks say that our payroll has expired, but that is not the case. We just renewed. I was able to send payroll but it is not taking out taxes on our paychecks.

Thanks for visiting the Community, @Heather10. I'm here to help ensure your payroll taxes calculate properly on your paychecks. 

 

Since you've just renewed your payroll service, it's also recommended to update your tax table to the latest release every time you pay your employees. Here's how: 

 

  1. In the Employees menu, select Get Payroll Updates.
  2. Click the Download Entire Update checkbox.
  3. Choose Download Latest Update

 

Once done, a window will appear to confirm that it's completed. You can now run payroll with taxes properly calculated. For future reference, you can turn on the automatic updates in QuickBooks Desktop

 

Additionally, read through these articles for additional reference about resolving issues with payroll calculations:

 

 

Let me know if you have any other questions. I'm always ready to help at any time. 

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