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Sally-Lester Brothers
Level 1

QuickBooks Time app invitation

How can we change the invite to our employees to download the QB Time application?  I'm not finding anything in help that relates to this specifically.

 

Thank you

5 Comments 5
Candice C
QuickBooks Team

QuickBooks Time app invitation

Greetings, @Sally-Lester Brothers

 

Congrats on making your first post here. Let's work together and get your question about invites answered. 

 

To clarify, are you referring to the invite message? If so, this can't be edited. However, you can send in a feature request so that our Product Developers can consider this in the future with this guide. 

 

If not, then please send a screenshot of what you'd like to change on the invites. For more details, check out this link about adding and managing team members

 

You can drop your comment below for follow-up inquiries for QuickBooks Time. I'm only a few clicks away if you need me. Bye for now! 

Sally-Lester Brothers
Level 1

QuickBooks Time app invitation

The message reads as follows:

 

SALLY SCOTT of JCB2, LLC has invited you to track time with QuickBooks Time.

 

We have several companies and I want the message to show Lester Brothers instead of JCB2, LLC.  Is this something you can update for me?

 

Thanks!

ZackE
Moderator

QuickBooks Time app invitation

Thanks for getting back with the Community about this, Sally-Lester Brothers.
 

You can change your company's name in QuickBooks Time by accessing the settings screen and updating it.
 

Here's how:

  1. In your left navigation bar, go to Company Settings.
  2. On the Company Details screen, enter your company's name in the Company name field.
  3. Select Save.


After changing your company name, each invitation will display the updated information.
 

I've included an image as a visual guide:


You'll additionally be able to find many detailed resources about using QuickBooks Time in our help article archives.
 

Please don't hesitate to send a reply if there's any questions. Have an awesome Friday!

ZZ24
Level 1

QuickBooks Time app invitation

The invitation is not being received on my or any other employees phone!

What must we do?

SashaMC
Moderator

QuickBooks Time app invitation

Hey ZZ24,

 

Welcome to the QuickBooks Community! Just to verify, did you send the invitation by email or choose the text message option? In the meantime, let's go ahead and resend the invitations. Here's how:

 

  1. In QuickBooks Time, go to My Team and select a team member to open their details.
  2. In General, select Send invite or Resend invite.

 

I am looking forward to your response. When you resend the invitation, let me know if it worked! See you soon. 

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