Thanks for reaching out to the Community for support, shellyb_3545.
Yes, you can cancel your free trial Payroll subscription. Let me walk you through the steps. Here's how:
- Click the Settings icon.
- Select Account and Settings.
- Choose Billing & Subscription on the left menu.
- In the Payroll section, select Cancel.
- Click Continue to cancel.
- Complete the short survey and select Confirm cancel.
For more details, please refer to this article: Cancel and reactivate your Online Payroll account
Following the steps above, you're now able to cancel your free trial payroll account in QBO.
Feel free to tag me in a comment below if you ave any other concerns. I'll be here to help you out.
