Since you're missing withholding reports from your account, I'm going to direct you to contact our payroll support team. They will have direct access to your account to see what's going on.
This article will provide you with the contact options you will have for Assisted Payroll:
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
