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Level 1

Check for errors on W-2 says SS withheld doesn't match box 7. I look and see that it wasn't withheld from last paycheck of 2019. Won't let me file W-2.

How do I proceed?
Solved
Best answer January 08, 2020

Best Answers
QuickBooks Team

Check for errors on W-2 says SS withheld doesn't match box 7. I look and see that it wasn't withheld from last paycheck of 2019. Won't let me file W-2.

I'm glad to lend a hand, GraceUMC1.

 

QuickBooks populates the amount of employee-reported tips in box 7.

 

You can run the Payroll Summary report for the entire calendar year. The number is equal to the amount of the item (any item that has a tax tracking type of Reported Tips). Double-click the amount to see what transactions contribute the total.

 

Here's how to get the report:

  1. Go to the Reports menu.
  2. Select Employees & Payroll, then Payroll Summary.

After that, I recommend contacting our QuickBooks Desktop Team. They'll make the necessary corrections and adjustments so you can file the W-2 form with no errors.

 

Here's how:

  1. Go to Help, then select QuickBooks Desktop Help.
  2. Select Contact Us.
  3. Give a brief description of your issue, then select Continue.
  4. We’ll provide you a few support options. Select which one is best for you.

You can also check out the Support hours and types to contact them at a time convenient to you.

 

Don't hesitate to click the Reply button if you need additional information. I'm happy to help you out.

View solution in original post

1 Comment
QuickBooks Team

Check for errors on W-2 says SS withheld doesn't match box 7. I look and see that it wasn't withheld from last paycheck of 2019. Won't let me file W-2.

I'm glad to lend a hand, GraceUMC1.

 

QuickBooks populates the amount of employee-reported tips in box 7.

 

You can run the Payroll Summary report for the entire calendar year. The number is equal to the amount of the item (any item that has a tax tracking type of Reported Tips). Double-click the amount to see what transactions contribute the total.

 

Here's how to get the report:

  1. Go to the Reports menu.
  2. Select Employees & Payroll, then Payroll Summary.

After that, I recommend contacting our QuickBooks Desktop Team. They'll make the necessary corrections and adjustments so you can file the W-2 form with no errors.

 

Here's how:

  1. Go to Help, then select QuickBooks Desktop Help.
  2. Select Contact Us.
  3. Give a brief description of your issue, then select Continue.
  4. We’ll provide you a few support options. Select which one is best for you.

You can also check out the Support hours and types to contact them at a time convenient to you.

 

Don't hesitate to click the Reply button if you need additional information. I'm happy to help you out.

View solution in original post

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