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bsfarm
Level 1

Check Printing

I keep getting message stating:

could not print to printer

check printer selection

printing may have been cancelled from another program.

If I continue to try it will eventually print.

3 Comments 3
AlcaeusF
Moderator

Check Printing

Hello there, bsfarm.

 

For more information about how you can perform the steps, I'm adding the article I recommend: Update QuickBooks Desktop to the latest release.

 

After following the steps above, you can check for any updates for your printer driver to enhance the printing performance.

 

In case all fails, I'm including an article you can follow with detailed steps on how to fix printing issues in the system: Unable to Print in QuickBooks Desktop.

 

Please don't hesitate to get in touch with me here should you need any additional assistance. The Community always has your back.

rbcrvresort
Level 1

Check Printing

printing may have been cancelled from another program

GlinetteC
Moderator

Check Printing

Good day , rbcrvresort.

 

These are the possible reasons why you're getting the error:

 

  •  Problem connecting to your current printer, Microsoft XPS writer on XPS port.
  • Could not print to printer.
  • QuickBooks can't complete the action due to missing PDF file component.

Let's run the QuickBooks PDF and Print Repair Tool. This helps fix common printing issues. Here's how:

 

  1. Download and run the QuickBooks PDF and Print Repair Tool.
  2. Once the tool completes, try the .pdf file related task that first caused the error.
  3. If the error still appears, try rebooting your computer and try again.

Right after, try printing an invoices or checks to see if it works.

 

I'd be happy to help if you have follow-up questions on this.

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