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conversion from desktop to online payroll problem

I converted from desktop to online versions and am now trying to sync payroll items. In desktop, we have a custom payroll tax for workers comp. This didn't move over and the sync box only gives me employee-related options: Pay Types, Deductions, Garnishment. How do I set up our workers comp? Support said I need a third-party app for workers comp? No idea what that would do for us.


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conversion from desktop to online payroll problem

Thank you for contacting us, lj-ywca.


I'm here to help set up workers' compensation in QuickBooks Online.


You can assign a worker's comp classes to your employees. The Workers' Compensation report automatically sorts by the assigned classes.


Let me show you how:

  1. From the Workers menu, select Employees.
  2. Select the employee's name, and then select Edit employee.
  3. Select Employment at the top of the page, and then enter the name of the worker's comp class. The report lists the wages per employee if you don't assign classes to employees.
  4. Select Done.

To run the workers compensation report:

  1. Select Reports from the left menu.
  2. Find the Workers' Compensation report from the search bar or scroll down to the Payroll section.
  3. Change Date Range if needed.
  4. Select Run Report.

You can also set up a policy through AP Intego. It calculates the exact premium costs for your workers’ compensation policy based on your actual payroll data. Feel free to visit this link for more details: How to manage it automatically with Pay As You Go.


I've also added these handy articles for additional guidance after moving to QuickBooks Online:

Keep me posted if there's anything else you need. I'm always right here in the QuickBooks Community to help.

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